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Frequently Asked Questions

How do I find wire mesh to meet your needs?
Our website contains considerable technical information and photographs to assist you and we will attempt to supply you with the wire mesh you specify. However, we cannot recommend a particular wire mesh for specialized applications. We need to be given a specific mesh description or sample in order to proceed. If you are still uncertain, we suggest that you contact an engineering consultant in your field. Another possibility would be for you to purchase samples from us to determine their suitability

Could I get a special mesh that I don't see listed on your website?
Yes, many items are available as a special order. Generally, these special orders would be subject to a minimum order of $500 US dollars.
Contact us with your special requirements

I am new to specifying custom made metal filters and strainers.  What information should I include in my enquiry?
 Be sure to give us a brief description of your filter or strainer application, and specify dimensions, tolerances, types of materials, mesh count, or perforation pattern on your drawing.  Remember, because we manufacture from your specifications, we will need a drawing to manufacture your metal filters or strainers.

What are your cutting tolerances? 
Depending on the product, from +/- 1/16¡± to +/- 1/8¡±. Special fabrications may require slightly greater tolerances.

How quickly can we expect our order to ship? 
 Stock orders entered before noon will ship the same day. After noon, they will ship the next day. Processed or fabricated orders take longer depending what has to be done. 

What is your return policy? 
We will take anything back if it originally came from us, is in good condition and is a normally stocked item. There would be a minimal charge to cover expenses in doing so. In the event of our error or a quality problem which is not your own, the material can be returned after approval, at no cost to the customer. 
 

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